Privacy Policy – airod.eu

Purpose of this Privacy Policy

The purpose of this Privacy Policy is to explain what personal data we collect, why we collect it, and how we use it. This information is important, and we encourage you to read it carefully.

AIROD EOOD (AIROD LTD) is committed to protecting the privacy of users who visit the website airod.eu. This Privacy Policy explains how data is collected through this website, how it is used, and how we protect the information you choose to provide.

In general, personal data means any information that can identify you directly or indirectly, or that relates to your actions on the website airod.eu.

This Privacy Policy applies only to data collected through this website.

1) Website visitors (airod.eu)

When you visit www.airod.eu, we use analytics services (such as Google Analytics) to collect standard internet log information and details about visitor behavior.

This data is used to understand, for example, how many visitors access specific sections of the website. The information is processed in an aggregated and anonymized manner and does not allow us to directly identify individual users.

If we intend to collect personal data that can identify you, we will clearly inform you at the point of collection and explain the purpose for which the data is used.

2) Visitors using messaging channels (e.g. Facebook Messenger / WhatsApp)

We use messaging platforms such as Facebook Messenger and WhatsApp to respond to inquiries from customers and potential customers in real time.

If you use these services, we may collect:

  • your name;

  • the content of the conversation;

  • and, if you voluntarily provide them, your email address and phone number.

Retention period: up to 2 years, unless a longer period is required by law.
We do not share this data with other companies or organizations without a valid legal basis.

Conversation transcripts in Facebook Messenger remain available in your Facebook account, in accordance with Facebook’s own terms and policies.

How we use this data

We use this information strictly to:

  • respond to your inquiries;

  • provide the information or materials you requested;

  • contact you by phone only if you provided your number and only in relation to your request.

3) Job applicants, former and current employees (recruitment)

AIROD EOOD (AIROD LTD) acts as the data controller for personal data submitted during recruitment processes, unless otherwise stated in a specific job posting.

Questions regarding recruitment or data protection may be sent to: hr@airod.eu (or the contact address specified in the job advertisement).

How we use recruitment data

Personal data provided during recruitment is used exclusively to:

  • process your application;

  • assess your suitability for the role;

  • comply with applicable legal obligations.

We do not share recruitment data with third parties for marketing purposes. Data may be stored electronically and/or in physical form.

If you are not selected, we may request your consent to retain your data for up to 6 months for future opportunities. If consent is not granted, the data will be deleted after the recruitment process ends, except where retention is required by law.

4) Data disclosure and recipients

We do not sell, trade, or otherwise disclose your personal data without your explicit consent, except where required by law or in the following situations:

  • Service providers and partners (e.g. hosting, email services, analytics, technical support) – who access data only as necessary to perform contracted services and are bound by confidentiality and data protection obligations.

  • Business transfers – in the event of a merger, acquisition, or sale of assets, personal data may be transferred in accordance with applicable law to advisors and/or new owners.

  • Legal obligations – where disclosure is necessary to:

    • protect the rights, property, or safety of the company, users, or the public;

    • enforce legal terms;

    • respond to claims involving unlawful activity or content;

    • comply with legal, regulatory, or official requests.

5) Data security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. Access to personal data is limited to authorized personnel and service providers with a legitimate need.

However, no system is completely secure, and we cannot guarantee absolute security of data transmission or storage.

6) Third-party websites

This Privacy Policy does not apply to third-party websites linked from airod.eu. We encourage you to review the privacy policies of those websites before using them.

7) Cookies

We use cookies to ensure proper website functionality, analytics, and, where applicable, personalization or marketing.

Common cookie categories include:

  • strictly necessary cookies;

  • performance/analytics cookies;

  • functionality cookies;

  • marketing cookies.

You can manage your preferences and find detailed information in our Cookie Policy (available via the website footer). You may also delete or block cookies through your browser settings.

8) Your rights (GDPR)

Under Regulation (EU) 2016/679 (GDPR), you have the following rights:

  • the right to access your personal data;

  • the right to rectification of inaccurate or incomplete data;

  • the right to erasure (“right to be forgotten”), where legally applicable;

  • the right to restriction of processing;

  • the right to data portability in a structured, commonly used format;

  • the right to object to processing based on legitimate interest or for direct marketing;

  • the right to withdraw consent at any time (without affecting prior lawful processing).

To exercise your rights, please contact us using the details below. You may be asked to provide sufficient identification to prevent unauthorized access to another person’s data.

9) Data retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Examples include:

  • communications and inquiries: until resolution, plus a reasonable archival period;

  • recruitment data: until the end of the recruitment process, or up to 6 months with consent;

  • messaging and support communications: up to 2 years, unless deletion is requested earlier or legal grounds require longer retention.

10) Complaints

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP).

We encourage you to contact us first so we can address your concerns quickly and transparently.

11) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version is always available on the website and includes the date of the latest update. Please review it periodically.

Last updated: 8 August 2025

12) Contact details

AIROD EOOD (AIROD LTD)
Registered office:
16 Tzarkovna Nezavisimost Street, Floor 2, Office 9
7000 Ruse, Ruse Region, Bulgaria

Company ID (EIK): 208679904
Website: https://www.airod.eu
E-mail: privacy@airod.eu / office@airod.eu
Phone: +4 0750 445 959